We send a digital proof for your review before production is officially scheduled.  If approved, we are rolling, but if you need adjustments, we will get new proofs until you approve. 

Most take about a month from proof approval to shipment. The complexity of your design factors into it's turn around time, so an easier pin will be done quicker than something very complex.

If you have a rush order, please email us and we will find out if it is doable for you.

Soft enamel have flat metal and inks are at a lower profile/recessed.  Hard enamel are buffed down flat.  They cost more because they have additional labor steps.  Soft enamel with epoxy has a clear coating of epoxy added (free to do) and creates a flat surface, like a mock hard enamel.  This can be great if you have thinner details in your pin, want to use a soft enamel metal, etc.  We are big fans of soft epoxy here.

Our enamel pins are made in China, as almost all enamel pins are (there are some factories who claim to produce them in the US, but it’s false advertising- they have a US based team just like us, but hide the fact that they make the actual products in China.) Many people think that Chinese factories are “sweatshops” or that they employ child labor or other unethical practices, but that couldn’t be further from the truth- Chinese manufacturing is a sophisticated, high tech industry that involves competitive local wages and teams of skilled engineers and artisans. It is akin to - or in many cases more advanced than - manufacturing processes and facilities in the US. Our owner has personally visited our pin factory, met the owner and even tried his hand at fabrication! Most of our other products also come from Chinese partners, except for stickers and wooden products which are made in the USA.

We are making hand made products and things can go wrong.  A color mixed up, the plating having small issues, etc.  Any order made wrong or with issues can be either re-made or refunded with the bad product returned.  We never want this to happen, but when it does, we have your back and it won't cost you anything.

Soft Enamel and Hard Enamel require a custom mold made, so those do have a discount on a reprint order. Other keychain styles do not.

We can always get an exact quote for you and when you have a lot of designs being made at the same time, they will benefit from shared shipping that will bring down your total cost.

We are happy to get quotes for any order directly from the factory. The pricing on this site has to assume it ships on it's own, but like any shipping, when you have more shipped together, it averages down per piece.

Short Answer: Yes, for most items if changing inks, metal without added cost.

Yes! We can make any size or quantity.

Metal Keychains are individually packaged and put into larger groups.

We have a close relationship with our factories and they have a lot more to lose than gain by using anybody’s designs for their own purposes- at our request they don’t even show our designs in their portfolio. Sadly, most times when a design is stolen, it’s actually done by stealing an image online and tracing it, so we can’t promise your design will never get copied, but we can promise our factory won’t be the ones doing it.

If your art is very detailed, we would suggest UV printing.

Metal Motel Keychains are the only ones with a set shape to design to.

Metal Motel Keychain 2.5" Template - Vector