We send a digital proof for your review before production is officially scheduled.  If approved, we are rolling, but if you need adjustments, we will get new proofs until you approve.  There is not a hard sample fully completed to review before production resumes.  If you need to see a single sample first, it will 2x the turnaround.  They'd need to do a full labor run for a single item, and if approved, they have to start the process over again.  

Most pins take about a month from proof approval to shipment. The complexity of your design factors into it's turn around time, so an easier pin will be done quicker than something very complex.

The quickest options are Soft Enamel, Soft Enamel with Epoxy or UV printed. Hard Enamel pins go through additional labor steps and take longer.

Rainbow metal pins are on average 6 weeks.

If you have a rush order, please email us and we will find out if it is doable for you.

Soft enamel have flat metal and inks are at a lower profile/recessed.  Hard enamel are buffed down flat.  They cost more because they have additional labor steps.  Soft enamel with epoxy has a clear coating of epoxy added (free to do) and creates a flat surface, like a mock hard enamel.  This can be great if you have thinner details in your pin, want to use a soft enamel metal, etc.  We are big fans of soft epoxy here.

Simple shapes or ones with sofer edges can be made by being stamped in sheets of iron.  More complex shapes with deeper cut in areas, cut outs and tight cut in sections needs to be casted in zinc alloy and use a different mold and base metal.  The cost more because of the material/mold differences.  If you are unsure, email us.  and if you check out with one and needs one or the other and you chose wrong, we will either refund the difference or send a request for the remaining amount.

Our enamel pins are made in China, as almost all enamel pins are (there are some factories who claim to produce them in the US, but it’s false advertising- they have a US based team just like us, but hide the fact that they make the actual products in China.) Many people think that Chinese factories are “sweatshops” or that they employ child labor or other unethical practices, but that couldn’t be further from the truth- Chinese manufacturing is a sophisticated, high tech industry that involves competitive local wages and teams of skilled engineers and artisans. It is akin to - or in many cases more advanced than - manufacturing processes and facilities in the US. Our owner has personally visited our pin factory, met the owner and even tried his hand at fabrication! Most of our other products also come from Chinese partners, except for stickers and wooden products which are made in the USA.

We are making hand made products and things can go wrong.  A color mixed up, the plating having small issues, etc.  Any order made wrong or with issues can be either re-made or refunded with the bad product returned.  We never want this to happen, but when it does, we have your back and it won't cost you anything.

Yes! On enamel products, you will save $50 on subsequent orders of the same design because the mold is already made. (On products that don’t use a mold (like washi or acrylic charms), the production price stays the same.)

We can always get an exact quote for you and when you have a lot of enamel pins being made at the same time, they will benefit from shared shipping that will bring down your total cost.

We are happy to get quotes for any order directly from the factory. The pricing on this site has to assume it ships on it's own, but like any shipping, when you have more shipped together, it averages down per piece.

Yes.  Simple variants are no problem or ones with at least 50 per color way.  If you have a lot of variants or tons of colors changing, specialty inks, changes in numbering, etc, please email us for an exact quote.  At the end of the day, pins are priced based on materials and labor.  If we do a run of 100 pins with 4 colors, 25 x 4 and each has different colors, we are creating a lot more labor than 100 of one color way.

Yes! We can make any size, quantity or number of colors needed. We can also make spinners, latched pins, multi-piece pin on pin and more.  Please email us for an exact quote.

Pins arrive packaged in small individual zipper bags. This is primarily for protection during shipping- they have a long way to go and could scratch each other if not separated. The individual pins are then placed into larger groupings of 50-100 depending on their size.

You can also opt to have your pins packaged on custom card backers, which are then slipped into cello bags (either regular, or “retail ready” with a hang tab on top.) This can be a great time-saver and is surprisingly affordable!

We have a close relationship with our factories and they have a lot more to lose than gain by using anybody’s designs for their own purposes- at our request they don’t even show our designs in their portfolio. Sadly, most times when a design is stolen, it’s actually done by stealing an image online and tracing it, so we can’t promise your design will never get copied, but we can promise our factory won’t be the ones doing it.

We have many colors and backing types for all pin options! With our default option being the classic Black Rubber we have many other colors in stock. Alchemy has Teal, Pink, Blue, Fuchsia, White, Yellow, Clear, Green, Lime Green, Red, Orange, and Dark Gray. Looking for something more fun? We also have pink and black colored rubber backers that come in the shapes of hearts! (All rubber backings are included in cost). We also offer silver and gold butterfly backers (no additional cost).

Still looking for something elegant with security?! We offer our Deluxe Backers that come in silver and gold (+0.25 per - two post pin = +0.50 per). Still not what you are looking for? Send us an email and we can help with your customization needs!

We can also make fully custom shapes for you, but they require a min of 10k backers.

Yes! Ever heard of UV Printed pins? Capture intricate details and vibrant colors with direct-to-metal UV printing. UV has a thin clear coating which makes a hard enamel appearance and can achieve the smooth, polished look of hard enamel pins without the color separation limitations. This option is ideal for complex designs with gradients and fine details.